It has been 14 days since my employer Geko Direct announced I wasn’t getting paid due to “financial problems”. It has been 7 days since we were all told to go home as the company was being put into administration. Then today it was officially announced that the company is actually in administration. It is at this point I will share with you the questions that have been running around my head. So I think this might be a world first but I am going to interview myself about the whole Geko Saga.
Q. Did I see it coming?
A. No, the last I knew we were told that the company had been making a profit and our connection figures were looking good.
Q. What happened then?
A. I am not in a position to answer this as I was told the same as everyone else, the company is suffering from a cash flow problem and Geko were doing everything they could to sort things out. Also due to the fact I worked in a satellite office in Stoke I was never actually briefed by the MD or FD (Dave or Vince) and was given the news via the Sales Director (also based in Stoke). So this is still a question that is yet to be answered, how could such a successful company fail so badly!
Q. How do I feel about it all?
A. Pretty shit! That’s the short answer, the long answer might include more colourful language. I put my heart and soul into this job and feel that someone should have pre-empted this and done more to protect the staff and company.
Q. What are you doing now?
A. I am being kept busy with freelance web design work, I have had a couple of fantastic job offers but I am unsure if I want to go back into the mobile industry.
Q. Why haven’t you answered any of the questions?
A. Currently the company is going through the legal bits and bobs and I don’t want to comment until this is finished and the facts are revealed.
So that is my crap interview to myself, yes I understand that there were more questions such as who did I blame, and what “REALLY” happened, however I will keep that for another day. I am not bitter about what happened, slightly miffed that only one member of the senior management team has bothered to keep me in the loop. I suppose that is to be expected as I am so used to working my ass off, going above and beyond and getting no thanks whatsoever.
Anyway, I’m getting bored of negativity so I am going to say a few words on what good I took from Geko. When I started at Geko I worked in an entry level position in a mind numbingly boring job. I wasn’t about to sit there for the rest of my career doing it so I made it my own and hit the books, I learnt the industry, used my technical background to ensure that I learnt everything there was to know. Most people turned to me with their technical questions and on many occasions I was given the task to sort out technical issues, crib sheets and self help guides. I tried my best to balance the mind numbing job with the technical side but my heart was set on moving up!
I then moved into field sales and I’m going to be honest, I was pretty crap! I couldn’t do the hard sell thing and preferred to take my time, build a relationship and work on customers one at a time which of course affected my sales figures, they were never rock bottom, but they weren’t at the level the company expected. This wasn’t my biggest problem, I was still supporting the entire Geko sales force and sorting customers technical issues. If I spent 2 hours on the phone, only 30 minutes would be spent doing my own job. My day was split 70/30 with 70% of my time doing the support thing. After some management changes upstairs things started to go wrong, I was still doing the dual role but this time I was getting disciplined for missing target. So 1 verbal, 1 written and 1 final written warning later I was asked to go to Stoke to follow a sales/support role. Of course I jumped at the chance, the sales director gave me what I strived for, a chance to shine and ensure that customer’s technical issues were sorted in house as opposed to just referring the customer to the network to sort things out.
The rest is written in the history books (and in these pages). I have met some great people and learnt so much about an industry that is forever evolving.
RIP Geko Direct.